Piantini, Santo Domingo · Plaza CastillaMon–Fri 8:00–19:00 · Sat 8:00–13:00Emergencies: (829) 531-4447(809) 475-1475Español
Book appointment

Privacy policy

Last updated: November 6, 2026. This policy explains what personal data the website confidentalstudio.com handles. The site is operated by Confidental Studio (Confidental Studio SRL), a dental clinic at Plaza Castilla, Av. Abraham Lincoln #617, Suite 1A, Piantini, Santo Domingo, Dominican Republic.

Summary

  • This website has no database and does not store what you type in the form.
  • It does not use its own cookies or any tracking or advertising tools.
  • We only receive your data if you message us on WhatsApp, call us or email us.
  • We handle your data under Dominican Law No. 172-13 on the Comprehensive Protection of Personal Data.

Data controller

Confidental Studio is responsible for the data you give us. Contact: (809) 475-1475 · confidentalstudiord@gmail.com.

What we collect and why

WhenDataPurpose
Appointment formName, phone, treatment of interest, preferred time and your messageTo prepare the message you choose to send on WhatsApp and, if you send it, to manage your appointment
Call, WhatsApp or emailWhatever you share with usTo reply, book and follow up
Visiting the siteTechnical data logged by the server (IP address, browser, page and time)Site security and operation

The form works only in your browser: pressing the button opens WhatsApp with your message written, and nothing is sent until you confirm it there.

Health data

Please do not include sensitive medical information in messages sent from the website. Your clinical records, X-rays and CT scans are handled at the clinic under professional confidentiality and are only shared with your consent or when the law requires it.

Third-party services

  • WhatsApp (Meta): if you message us on WhatsApp, its terms and privacy policy apply.
  • Google Maps: the map on the contact page only loads if you press the button to view it; from then on Google may process data under its own policy.
  • External links: the Google, Instagram, Facebook, WhatClinic and medical source pages we link to have their own policies.

Cookies

This website does not set cookies. If you open the Google map or follow an external link, those services may use their own.

How long we keep data

Messages and contact details are kept for as long as needed to manage your appointment and care. Clinical records are kept for the period required by Dominican health regulations. Server logs are deleted periodically.

Who we share it with

We do not sell or hand over your data. We only share it with providers needed to deliver your care, such as a dental laboratory or your insurer (ARS) when you request it, or with authorities when the law requires it.

Your rights

You may ask to access, correct or delete your data, or object to its use, under Law 172-13. Email confidentalstudiord@gmail.com or call (809) 475-1475 with your name and your request.

Minors

Data about minors must be provided by their parents or guardians.

Changes

If we change this policy, we will publish the new version on this page with its update date.

Terms and conditions

Emergencies WhatsApp Book appointment